for navigating the care of an aging loved one.
The significance of an engaged and supported care provider cannot be understated. Leaders and mentors in the healthcare industry must make it a priority to foster a culture of caring and awareness for all, but especially the direct care provider. It is important to ensure care providers are given a voice in the continuum of care, whether providing care in a hospital, clinic, skilled nursing facility, or in-home care delivery model.
The organizational culture in which care providers function under directly impacts the level of care of our loved ones. I believe strongly that our direct care providers are the backbone of the healthcare industry. They are often taking on a lot of the stress and emotion of the people they care for, so it is important to give them a voice or an outlet to discuss and express emotions. It is equally important to offer opportunities for feedback because their ideas/suggestions provide enhancements to care models which translate into improved experiences for our loved ones. If the organizational culture does not provide a platform for care providers to voice their ideas, concerns, or frustrations, the healthcare institution will miss great opportunities.
To learn more about fostering a culture of support and awareness in your healthcare organization contact Eldercareadvicenow.com for a private consultation.
*Direct Care providers are defined as nurses, therapists, certified nurse assistants, personal care assistants, and any other discipline involved in the care of aging adults.
Toby De Luca is a healthcare executive with clinical, financial and operational management experience. Focused on maintaining high standards of care by forming a successful bridge between medical staff and administration. Proven leader in creating efficient processes to meet regulatory requirements, operational goals, and improving the patient experience.